Boots

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4.3

( 8 reviews )

Hair Salons, Cosmetics & Beauty Supply

Closed 08:30 AM - 08:00 PM See Hours

9 & Jervis Shopping Ctr, Dublin, D01 E8H4, Ireland +353 1878-020

Boots, a well-known brand in the retail industry, is celebrated for its wide range of products and exceptional customer service. With a strong presence in the market, Boots offers a diverse selection of items including pharmacy essentials, gifts, skincare products, and more. The brand prides itself on delivering high-quality products that cater to the needs of its customers. Known for their friendly and knowledgeable staff, Boots ensures a positive shopping experience for everyone who walks through their doors. Their commitment to exceptional service has earned them a loyal customer base and positive reviews. As a trusted and reliable brand, Boots continues to uphold its reputation for providing top-notch products and customer satisfaction.

Amenities and More

Service options
- Delivery
- In-store shopping
- In-store pick-up
Payments
- Credit cards
- NFC mobile payments

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Barbara smith

March 22, 2024

I placed an order online totalling a little over 200EUR. The package has not been delivered at all, but Boots refuses to help. When I call in, I am being told only the email customer service department can solve the issue and when I email them, I'm being told the tracking says delivered and they can't do anything about it. When I ask them for proof or who signed for it, I get the same standard email as response. No response at all to my questions, just a repeat of ''the tracking page says delivered, nothing we can do, thanks for understanding''. Consequently, I have told them they are in breach of European Consumer Rights as they have not met their obligation of delivery, to which I also get the exact same response.

Dennis decker

March 22, 2024

Thank you to Gita! She was very nice, friendly, helpful and professional. Thank you very much! Is nice to find people that they care about costumers and their job, this makes a big difference! Thank you

Luis gonzalez

March 22, 2024

I had a brilliant customer service experience near closing time last night. Manager Lisa & Perfume Specialist Rachel went above and beyond helping me with a perfume query. I purchased l'Interdit Givenchy earlier this week - the original grey ribbon bottle tester above the box is what I thought I bought (testers were not updated by supplier to match the new scent/bottle). The ladies investigated thoroughly and found the perfume was reworked in 2022 but suppliers never sent updated testers to stores! I was refunded without question and the ladies said they will let me know if the original version comes back available.

Rhoda francis

March 22, 2024

Boots offers a good customer service. You can also print photos here.

Hans behnke

March 22, 2024

A very Big Thank You to Sebastian for all his help at the Clarins counter. He went above and beyond the call of duty for me. An encyclopedia of knowledge in skin care!. I shall be back!

Chris bell

March 22, 2024

Great place to find a lot of good stuff for you and your skin treatment. Nice and friendly staff. Good deals with discount and special offers for students. Staff is wearing protective screens and masks and keep social distance.

Cole trickle and family fun

March 22, 2024

Helpful staff and knowledgeable when they are asked for advice. A range of products to meet every need and good offers most of the time

Sudha avoronnan

March 22, 2024

My favourite place for beauty product and care. Large selection, good prices and real value when using your clubcard. Staff is also unbelievably nice and lovely. A pleasure to shop in Boots.